We’re here to help! For inquiries about orders or products, you can email us at bati_orders@batiorient.com.
Yes, you can check out customer feedback in the Customer Reviews section on our website.
Each material is suited for different spaces. For more information, visit the Material page or check the product descriptions for usage areas such as kitchens, bathrooms, or flooring.
Please review our website's Care and Usage section for installation instructions specific to your product.
You can track your order in the My Orders section of your profile.
Our customer support is available from 9:00 AM to 6:00 PM, Monday to Friday.
Review the details on the product pages or contact our customer service team for assistance.
We accept payments via PayPal and credit cards.
You can cancel your order before it is shipped. For more details, please contact customer service.
Yes, we offer special pricing for bulk orders. The system automatically applies a discount for orders of 50 pcs or more items.
No, we currently ship only within the United States.
Our mosaics are made from high-quality materials and will remain durable with proper care.
The most of our mosaics are suitable for outdoor use. This information is specified in the product descriptions.
Yes, you can order mosaic samples for your projects. Contact customer service for details.
Yes, our products are made using sustainable and eco-friendly materials.
If an item is missing from your order, please contact our support team. We’ll resolve the issue promptly.
No, you can view product details, but you must register to place an order.
Yes, we offer special pricing for wholesale orders. Please contact us for more information.
If your items are damaged during delivery, please obtain a damage report from the carrier and contact us.
Yes, we offer tailored solutions and technical support for large projects. Contact us for details.
Avoid harsh chemicals, abrasive cleaners, and steel brushes on your mosaics.
You can change your delivery address before the order is shipped. Please contact customer service to make this change.
The product pages note all water-resistant mosaics. We offer products suitable for bathrooms and pool areas.
The dimensions vary by model. Technical details are listed on the product pages.
Yes, our mosaics are perfect for wall decoration and add an aesthetic touch. Explore our variety of colors and patterns to match your design.